Refunds and Returns Policy

Tea Refunds

At Impra Tea we strive to maintain the highest standards of quality and service. However, even with the best of intentions, things can go wrong.

 

Tea Returns

If you believe you have a reasonable complaint please contact us immediately to report the matter, quoting your order number. Our policy requires you to return the tea in its original packaging, for examination and testing. If the tea is found to be unsatisfactory as claimed, the tea will be replaced.

If you have any further enquiries regarding our returns policy please email us at info@impratea.com.au

  

IMPRA SPECIALITY TEA STORE
185 HIGH STREET, PRAHRAN, VIC 3181
TEL – 03 9939 6222
www.impratea.com.au